Our return policy is designed to ensure customer satisfaction:

1. Return Window for Damaged Products:

If you receive a damaged product, please contact us within 24 hours of receiving the item. We will arrange for a replacement or refund of the damaged product.

2. Conditions for Return:

Products will only be accepted for return if they are damaged during shipping or if there is a defect. Returns will not be accepted for other reasons (e.g., change of mind or product dissatisfaction).

3. Return Shipping:

We will cover the return shipping costs for damaged or defective items. Please contact us to initiate the return and get further instructions.

4. Refund Processing:

After we receive and inspect the damaged product, we will issue a replacement to your original payment method within 5-7 business days.

Contact Information

If you have any questions or concerns about shipping, cancellations, or returns, please reach out to us:

Email: [email protected]

Phone: 81999-03101

Thank you for shopping with KBIR Wellness. We are dedicated to ensuring your satisfaction and providing a smooth shopping experience.