This Privacy Policy governs the manner in which KBIR Wellness Private Limited ("KBIR Wellness", "we", "us", or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the KBIR Wellness website and any related mobile applications or services (collectively, the "Platform").

At KBIR Wellness, we are committed to protecting your privacy and ensuring the security of any personal information that you provide to us. This Privacy Policy outlines the types of information we may collect from you when you use our Platform, how we use and protect that information, and your rights in relation to that information.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with our Platform, including when you browse our website, make a purchase, subscribe to our newsletter, fill out a form, or contact us. The types of personal information we may collect include, but are not limited to:

• Contact information (such as name, email address, phone number, and mailing address)
• Payment information (such as credit card details or other payment methods)
• Order and purchase history
• Information you provide when you contact our customer support or provide feedback
• Information you provide when participating in surveys or promotional activities
• Demographic information such as age, gender, and preferences

2. Use of Information

We may use the information we collect from you for the following purposes:

• To process and fulfill your orders for our Ayurvedic products and services
• To improve our products, services, and customer experience
• To personalize your experience on our Platform and provide you with tailored content
• To communicate with you about your orders, account, or other inquiries
• To send you promotional materials, newsletters, and marketing communications (you can opt-out at any time)
• To conduct research and analyze data to improve our products and services
• To detect and prevent fraud or other unauthorized or illegal activities
• To comply with legal obligations and resolve disputes

3. Data Security

We take reasonable measures to protect the personal information you provide to us. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

4. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

• Service providers and business partners who assist us in providing our products and services, including shipping carriers, payment processors, and IT support providers.
• Law enforcement agencies, government authorities, or authorized third parties, as required by applicable law or legal process.
• Other parties in connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be disclosed or transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other similar technologies to collect information about your usage of our Platform. These technologies help us provide a personalized and enhanced user experience and analyze trends. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain features of our Platform.

6. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect from you. You may:

• Access, update, or delete your personal information by contacting us directly.
• Opt-out of receiving promotional communications by following the instructions in those communications or by contacting us.
• Object to the processing of your personal information in certain circumstances.
• Request a copy of the personal information we hold about you.

7. Children's Privacy

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Platform. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

KBIR Wellness Private Limited

#41 Sector 14 Near Uttam Hospital Karnal

Email: [email protected]

Phone: 81999-03101